Colwich, KS June 9, 2016 – Quality Solutions, a leading provider of facilities maintenance and constructions services, has changed its name to QSI Facilities, launched a new website and introduced a new approach for overcoming value leakage in outsourced facilities services.
“We changed our name to QSI Facilities and created a new website as part of a larger strategic initiative to help clients gain control over facilities management outcomes and costs,” said Joe Kirmser, CEO of QSI Facilities. “Facilities management executives across all industry sectors are challenged to reduce costs. However, many proposals that appear to offer savings during the procurement stage actually end up increasing total cost of operations (TCO) over the term of the engagement.” Kirmser reported.
Value leakage is the difference between what is promised at the procurement stage and what is actually delivered over the length of an outsourced services agreement. Losses from value leakage, caused by billing inaccuracies, slow response times and service quality problems, represent 20 percent or more of the total amount companies spend on outsourced services, according to a report by The Shelby Group, a procurement and sourcing consulting firm.
QSI Facilities has developed a four-pronged approach for helping clients overcome value leakage that includes establishing industry standards, employing performance analytics, optimizing field processes and developing hiring and training tools for field services partners. The company provides facilities maintenance and construction services to premier brands in the fields of retail, food service, commercial/industrial real estate and many other market segments.
About QSI Facilities
Located in the nation’s heartland just outside Wichita, Kansas, QSI Facilities has grown over the past two decades to become the nation’s top-performing provider of facilities maintenance and construction services. QSI clients include premier brands in retail, food service, commercial/industrial real estate and many other market segments. Last year, QSI completed more than 250,000 work orders covering 75 skilled trades at 100,000+ client locations in the U.S., Canada and Puerto Rico. QSI’s Six Sigma trained project teams take a data-driven approach to working with clients and their network of high-performance field service partners to measure, manage and improve facilities performance and cost control.